Our guests arrive from across the country and from all over the world. We are mindful as to how well we serve our guests from booking to check-out time. In order to provide the best service to our hotel guests, and to continuously do so, there is a need to listen to and acknowledge all comments and suggestions. We then use these ideas and comments to constantly improve our service to our hotel guests. Displaying hotel testimonials means that you, the hotel guest, can get a first hand account of our booking system as described by someone who booked their hotel accommodation online. Hotel reviews are particularly valuable, as they are written by people who have stayed at our hotels. So why not read through the guest testimonials, and reviews of hotels, and if you have previously used the our booking service to book your hotel room online, then please feel free to submit a hotel review of your own. We would appreciate being able to display your hotel testimonial on the Smile Boutique Hotel website.
This post is also available in: Malay


  1. Steiner, from Switzerland

    A very nice place. We enjoyed our stay very much. Thank you very much

  2. Lavinder Singh, From L.A. (US)

    A very cozy environment where you are left to yourself (unless any attention is needed, then it is given as soon as possible). There is no reason not to come back again.

  3. Bilik : Sangat selesa
    Staf : Semua peramah
    Akan menginap di sana lagi nanti

  4. saya 1 family stay kat HOTEL ni!
    layanan yang baik !
    BILIK yang selesa
    but in ROOM cannot detect WIFI

    • jeffrey

      En. Azie,

      Terima kasih atas komen tentang hotel dan bilik kami.

      Tentang dengan WIFI, kami berasa sangat menyesal atas masalah teknikal itu. Kami akan buat sebaik mungkin untuk mengatasinya sebelum kedatangan beliau lagi. Minta maaf atas segala kesulitan.

      Sekian Terima Kasih,

      Smile Boutique Hotel.

    • jeffrey

      Dear Mr. Azie,

      Thank you for your comment about our hotel and rooms. We appreciate it a lot.

      Regarding about the Wifi, we are so sorry about the technical problem. We hope to get it sorted out soon before your next visit again.

      Thank you and hope to see you soon.

      Smile Boutique Hotel

  5. SAYA akan meginap di HOTEL ni MINGGU depan lagi

  6. Yes, it is a nice place to stay.
    convenience, comfort and tidy.
    other: improve wifi connection and please fix tv signal.
    Thank you so much.

  7. Cheah Family from Singapore

    Is a nice and cozy place to stay in with friendly staff service. Ideal location and easily accessable through Monorail & LRT.

  8. Monica

    As a hotel, smile might be the best one oin my mind! Clean room, charming design, brand new euqipment and kind staffs! I just wanna say thanks to all the staffs, especially manager Eddy. Thanks for the assistance you gave me, hope I colud buy you a cake from secret receipt as soon as possible.

  9. Adriana

    The room was small but very comfortable, very clean and we had a Queen bed. The hosts at the desk were very polite and eager to help.

  10. Our stay at Smile was very nice. The room was comfortable and all the staff including front desk and housekeeping are very attentive. We'll stay here again and highly recommend.

  11. I and my family had stayed at your hotel recently. This is in appreciation of the service rendered in accordance to the contractual terms. I would rate my experience good.

  12. nurshahlinda

    I'm with my husband and have stayed at this hotel for the 3rd time. We enjoy the comfortable room and the service is good n nice. Next vacation will stay at this hotel again. Smile always! :)

  13. Having just spent just a wonderful day at your hotel I felt I must write to thank everybody from the reception to the management for giving me such a wonderful time. The hotel is lovely with well kept and what more i can say it just gave me a very wonderful and relaxing stay.Every one was so friendly and helpful. My bedroom was neat and clean and which all adds up to the perfect holiday.

    Will return soon to your hotel again next month. definitely will saty at your nice and cozy room again.

Leave a Reply